FAQ
What are the fees and how do I pay?
The fee for a standard counselling session is $240.00. Payment will be billed the day of your session. A payment method (credit card or interac debit) on file is required. You will receive an invoice via email that you can submit to your health insurance/benefit provider for reimbursment.
Is direct billing offered?
Yes, I can direct bill several insurance companies (those through Telus eClaims, NIHB, and Blue Cross). Before scheduling an appointment, I recommend contacting your insurance provider to verify your coverage details. If direct billing is not an option, you will be responsible for paying for services upfront and seeking reimbursement from your insurance provider. I am registered with the College of Alberta Psychologists and my services are covered by most benefit providers. Receipts will be issued for insurance and tax deduction purposes
How long are the sessions?
A standard “therapy hour” is considered 50 minutes with 10 minutes reserved for documentation and other administrative duties. Shorter and longer sessions are available as well. A 50-minute or longer session is recommended for your first one.
What is the cancellation policy?
48-hour notice is required for cancelling or rescheduling your session. Notice provided less than 48 hours in advance and no-shows will be charged the full session fee. I recommend opting into the appointment reminders through your online booking site account. I created several options including text and/or email reminders 2,3,5, and 7 days before your appointment.
Can I do virtual sessions if I reside outside Alberta?
I am licensed to practice in Alberta only. I cannot provide psychological services to individuals outside of Alberta.
